You must perform a number of configurations to the Governance Portal system to include the action plan observer in your action plans.
Update the System Fields to Display the Action Plan Observer Field
Access the System fields section, and click the System Field Report Filter checkbox next to the Action Plan Observer field to ensure that the field is included on action plan forms and searches.
Note: For more information, see Define System Field Labels.
Configure the Action Plan Attribute form to display the Action Plan Observer Field
Note: For more information, see Configure a Form.
Update List Forms to Include the Action Plan Observer Field
The following action plan related forms must be updated to include the Action Plan Observer field:
Note: If you have any issues configuring the Action Plan Observer functionality, contact RTS Technical Support.